Facebook Twitter foursquare

THE LASER WASH GROUP WANTS TO ANSWER YOUR QUESTIONS! SEE OUR FAQ SECTION OR CONTACT US WITH ANY QUESTIONS YOU MAY HAVE.

Where are you located?

What are your hours of operation?

What type of car washes do you offer?

How long does it take to wash my car?

How much do your carwashes cost?

Now that you have changed your wash packages, what happens to my existing Valued Customer Club Car wash package?

Now that your packages have changed, what happens when I want to replenish my Valued Customer Club car wash package?

Do you accept credit cards?

Can I purchase gift cards or discounted carwash packages?

How do I join your Valued Customer Club? Does it cost anything to join?

Are your carwashes easy to operate?

What if I need assistance while I am using your carwash?

Are your carwashes safe for my car?

Will the undercarriage of my car be harmed?

Should I use dish detergent on my car at home?

Will my SUV or Truck fit in your carwash?

Should I be concerned about my car's antenna or the satellite radio when I use the LaserWash TouchFree CarWash?

How often should I wash my car?

Do you offer interior cleaning?

How much does it cost to vacuum my car's interior?

Does the triple foam polish and clear coat protectant really make a difference?

What is acid rain and how does it affect my car's finish?

Why do car finishes fade?

Are you environmentally friendly?

Do you offer any guarantees?

Do you offer fundraising opportunities for civic groups and organizations?

How do I contact you?


 

Where are you located?

We have several convenient locations to serve you. Click on our locations page for complete addresses, maps, and photos!

- back to top -

 

What are your hours of operation?

We are open 24 hours a day, 7 days a week, 365 days a year. At our Munhall and Uniontown locations, however, we are open 5 a.m. until 11 p.m. daily.

- back to top -

 

What type of car washes do you offer?

We offer an in bay touch-free automatic using the LaserWash G5 process

- back to top -

 

How long does it take to wash my car?

The automatic takes up to 7 minutes, depending on the level you choose..

- back to top -

 

How much do your carwashes cost?

We offer four price ranges for the in bay touch-free automatic car wash.

  • $15 Platinum Car Wash with Hot Wax & Shine

  • $12 Supreme Car Wash
  • $11 Ultimate Car Wash
  • $9 Express Car Wash

Click on Wash Packages to see what each level entails.

- back to top -

Now that you have changed your wash packages, what happens to my existing Valued Customer Club Car wash package?

Existing car wash packages have automatically been adjusted accordingly:

1. If you had a Supreme package, your remaining car washes have been automatically upgraded to the PLATINUM level of wash.

2. If you had an Ultimate Package, your remaining car washes have automatically been upgraded to the Supreme level of wash.

3.We no longer offer the Deluxe level of wash.  If you had a Deluxe car wash package, your remaining car washes have been automatically upgraded the  Ultimate level of wash.

4. If you have an Express Car wash Package, that package remains the same.  There is no change to your package.

- back to top -

Now that your packages have changed, what happens when I want to replenish my Valued Customer Club car wash package?

As explained above, your remaining car washes have been automatically upgraded.  When it’s time to replenish, once you have used all of your washes, you may replenish at any level of wash that you desire.

- back to top -

Do you accept credit cards?

Yes! We accept Visa, Master Card, Discover, and American Express. We also accept debit cards. We offer automated payment centers that have a keypad similar to an ATM and are so simple to use. We accept cash up to a $20 bill. Change is given back in dollar bills.Click here for a photo of our automated payment center.

- back to top -

 

Can I purchase gift cards or discounted carwash packages?

Yes. Visit our Valued Customer Club page to make your purchases safely online by credit card.

- back to top -

 

How do I join your Valued Customer Club? Does it cost anything to join?

Just click the Valued Customer Club page and sign up. It's free!

- back to top -

 

Are your carwashes easy to operate?

The easiest! We have large, easy to read signs that will direct you through the process from the totally automated payment options to the actual wash experience. There are no conveyors or floor steel rails to line up with. You simply drive into our wide, open bays and we automatically do the rest! Visit our Wash Demo page to see how our LaserWash Touchfree G5 system operates. We offer the optimal experience with optimal results!

- back to top -

 

What if I need assistance while I am using your carwash?

HELP numbers are posted at each of our LaserWash TouchFree CarWash locations. Call us if you need assistance of any kind.

- back to top -

 

Are your carwashes safe for my car?

Absolutely! We don't touch your car, so we can't scratch your car! Also, we use biodegradable soaps and waxes that are ph balanced and specially formulated for cars. Visit our Wash Packages page.

- back to top -

 

Will the undercarriage of my car be harmed?

No, just the opposite! Our underbody blast will actually preserve the protective coating of your undercarriage, removing salt, sand and road contaminants that can damage the undercarriage of your car year round if not regularly washed.

- back to top -

 

Should I use dish detergent on my car at home?

No! Dishwashing detergents are designed to strip grease and grime and will actually strip off any wax protection your car has. The solutions used in our automatic and self-serve wash bays are specifically designed for cars.

- back to top -

 

Will my SUV or Truck fit in your carwash?

Yes. SUVs, vans, and light duty trucks up to 7 feet tall including extended cab, 4 door and dual wheel pick-ups can be accommodated in our LaserWash bays thanks to the unique ability to size every vehicle with ultrasonic and infrared sensors.

- back to top -

 

Should I be concerned about my car's antenna or the satellite radio when I use the LaserWash TouchFree CarWash?

No, there is no reason to be worried whatsoever. All antennas will absolutely not be damaged in any way by going through our carwash!

- back to top -

 

How often should I wash my car?

Washing your vehicle is very important. You must keep pollen, dust, dirt, salt and grime from adhering to the surface of your car and possibly damaging the paint. You should wash your car at least once a week to prevent damage and corrosion or more often when it rains or snows. During periods when the roads are salted and the temperature hovers around 32 degrees, wash your car every other day or so to prevent corrosion.

- back to top -

 

Do you offer interior cleaning?

We have coin operated vacuums, vacuum/shampooers, and vacuum/fragrance misters for your use. We sell products available for your use as well, such as towels, air fresheners, window cleaners, fragrance mists, and interior cleaners. All can be purchased in the same easy manner.

- back to top -

 

How much does it cost to vacuum my car's interior?

We charge $1 for 4 minutes. Additional minutes can be purchased at the same rate.

- back to top -

 

Does the triple foam polish and clear coat protectant really make a difference?

Yes, the triple foam adds foaming polish with protectant which adds shine and aids in the drying process.  The clear coat protectant protects the paint surface against acid rain and UV rays, keeping your car cleaner longer.

- back to top -

 

What is acid rain and how does it affect my car's finish?

Emissions from chemical plants, industrial fallout, surface contaminants and other organic and inorganic materials are all components of acid rain. When these elements are deposited on your car's surface in a dry state, they appear as dust. When the dust gets wet, however, from dew or rain or snow, you now have a sulfuric acid mixture on your vehicle's paint finish. If this is left on your car for any period of time, especially if left in direct sunlight, etching may occur on the finish. Damage from acid rain can range from slight discoloration to pitting. Regular professional car washing can prevent any damage to your car, protecting not only the appearance, but also the value!

- back to top -

 

Why do car finishes fade?

Paint is designed to reflect light, which creates a shine. Ultraviolet rays damage paint and the way light is reflected. In addition to keeping your car out of sunlight as much as possible, washing your car regularly will minimize the oxidation process, greatly reducing the chances that the finish on your car will dull. We'll help you keep your car shiny!

- back to top -

 

Are you environmentally friendly?

Our technologically advanced touchless equipment uses less water and less electricity than typical carwash equipment. We use biodegradable soaps and waxes.

- back to top -

 

Do you offer any guarantees?

Our motto is "we'll make it right all the time, every time!"

- back to top -

 

Do you offer fundraising opportunities for civic groups and organizations?

Yes. We want to help with worthwhile community causes! Contact us to discuss your group's specific needs.

- back to top -

How do I contact you?

Call or email us! You’ll find our contact information on the Contact page. In addition, our phone number and email address are posted at each car wash, and can also be found on your receipt. If you need assistance while at one of our carwashes, the NEED HELP? phone number is clearly marked inside and outside of each bay. Click here to send us an email now.

- back to top -


We'll make it right all the time, every time!

That's our motto at all of our LaserWash TouchFree CarWash locations. We value your business, and we'll be sure you are completely satisfied with the carwash experience you have with us.

Facebook